Privacy policy

Thank you for visiting our website! Please read the terms and conditions of use of the website before using it. By starting to use our website and/or continuing to use this website (accessing or re-accessing the website), and/or registering on the website, and/or creating a booking or ordering additional services, and/or sending an e-mail request to the addresses, and/or clicking the “Book” button on the website, you acknowledge the terms and conditions set forth below, and consent to the collection, storage and processing of your personal data in accordance with the terms of personal data protection set forth in Section 4 of this Privacy Policy. The terms of use may change, so please review them periodically. If you are unwilling to accept these terms and conditions, you may not use this website.

1. Copyright
   All information: text, titles, content, software, illustrations, photos and images are protected by the Law of Ukraine “On Copyright and Related Rights”. You agree to abide by the rights and restrictions set forth on this website. We allow you to download information from the site only if you:

• will use the downloaded and/or printed material for personal and non-commercial purposes;
• do not modify the downloaded and/or printed material or make any corrections to it;
• will indicate the copyright on the downloaded and/or printed material. Any other copying or use of information from the site in other electronic or printed sources without our consent is prohibited. If you need permission from us to use information from the site or to establish a link to it from your website, please send a request by e-mail to: residence@gmail.com

2. Website content
   We strive to ensure the accuracy and correctness of the information available on the website to the best of our ability. However, we do not guarantee the accuracy, timeliness and completeness of all data published on the website. All offers are non-binding. You agree that we have the right to make changes to the content or technical specifications in any part of the website and at any time at our discretion. You acknowledge that such changes may make your access to the website more difficult or impossible.
3. Links
   Linked websites or pages are for informational purposes only and are not reviewed by us. We are not responsible for the information contained on these pages or websites belonging to third parties, nor are we liable for any damage incurred by the user as a result of visiting these websites through these links.
4. Confidentiality of information and protection of personal data
   When you visit this website, we may request your personal data, which includes: Your name, mobile phone number, email address, credit card details, arrival and departure dates, your preferences for the chalet, any other information you voluntarily leave on the website. Your personal data may be used to provide the services you need: room reservations, membership in loyalty programs, newsletters and special offers. Your personal data may also be used to improve the quality of the chalet services, conduct market research, send out invitations and information about new services. We are committed to this Privacy Policy. Information may be provided to third parties in exceptional cases stipulated by the current legislation of Ukraine, international legal acts with direct effect regulating personal data of individuals, only with your consent. We cannot guarantee the full protection of your personal data, but we will make every effort to protect your personal data at the highest level. For all questions related to the processing, storage and use of personal data, please send a request to: chalet.residence@gmail.comWe receive and store any information you enter on the website only to the extent necessary to provide the services. Further, personal data may be collected and processed automatically when you use this website (for example, through cookies).
5. Other
   We do not assume any responsibility for the operation of the website and do not warrant that the website will be uninterrupted or error-free or that defects will be corrected. We do not guarantee the compatibility of your computer equipment with the website, and we do not bear any responsibility for the condition of telephone lines and equipment that provides you with access to the website. The information you provide must not contain viruses, Trojan horses, worms or other programs that have a destructive function.

We may, at our discretion, amend this Privacy Policy from time to time and are not required to notify you of any changes made to this Privacy Policy. Amendments are effective from the date of their publication.

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